Frequently Asked Questions.

Here are some common questions about my Photography service.

How long have you been a photographer?

I began taking photographs during my job as an Electronic Technician at Cardiff University in the 1980’s. I used both 35mm Pentax and a Nikon SLR film-based cameras for photo-shoots for both academic and post graduate research work using a darkroom based enlarger developer to produce photographic prints.

Nowadays, uses a Sony digital full frame SLR, several high quality lenses and the latest photo editing packages.

What area do you cover?

I am happy to take assignments up to a 50-mile radius from Cardiff without travel expenses. Further afield, I would charge travel expenses at 45p per mile.

Do we need to provide accommodation if the photo session is outside of Cardiff?

This would depend on several factors, including distance, time of day and length of photo-shoot.

Do you have insurance?

Yes, I have Professional indemnity Insurance with Aaduki / Hiscox which includes public and product liability. The Certificate is available on request.

How long before my photo-session should I book?

Preferably, 3 months in advance, especially if it is a formal occasion, however, please feel free to contact me to check my availability as soon as you decide to have a photo-shoot.

How long do I have to wait for my photos?

I aim to have your photos put up on the online album within 3 weeks of the assignment. For weddings, or long assignments, this may take longer. If you wish to have photos touched up or digitally enhanced this may also add to the timescale, however, you can expect to receive them no later than 6 weeks after the assignment.

How do I receive my photos?

I use an online gallery that is password protected for you and your family to view for a limited time to allow you to choose the photos you wish to purchase. You will only be able to download and share your photos with others once you have purchased them. They can also be emailed with a link to a shared cloud to you or printed on request for an additional charge.

How many locations do we get with your session package?

If location variety in your photos is important to you, it is important to discuss this with me at the time of booking. Fees will vary according to your needs.

I'd really like an outdoor photo-shoot, but what is if the weather is poor on the day?

The British weather being what it is, we do need to be a little more flexible around outdoor booking. Once we have a date scheduled in for you, I’ll check the forecast a few days before and get in touch to firm up our arrangements. If the forecast is poor or the weather looks set to be changeable, we have a number of options open to us:

  1. We can reschedule your session to a new date.
  2. We can change our plans and opt for an indoor session instead.
  3. We can continue to plan for an outdoor booking but change the venue to whatever you desire as long as it local based.
  4. We can choose to go for a studio booking with the option to fit in some outdoor shots using the space just outside if there’s a break in the weather
How long is a photo session?

A typical photo session is usually 1-2 hours. If you are planning to change outfits, please allow extra time to avoid feeling rushed on the day.

What if my photos get lost/deleted?

As a photographer I have a secure back-up system in place in case something happens to your digital files. This will allow them to be retrieved.

How do I pay you?

By bank transfer or in cheque or PayPal services. I do not take cash.

What is the difference between a low quality and a high-quality image?

On this web page, a low-quality wbep image of up to 2048 pixel across or depth and those are for using web friendly images (for faster download to your device). For clients, all images would be in full size and is around 300dpi and able to print to A4 or larger.

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